Frequently Asked Questions

What is happening with Powerhouse museum?

Powerhouse is undergoing a $1.2 billion expansion and revitalisation program.

Powerhouse Castle Hill is open to the community on weekends.
Sydney Observatory is open for pre-booked tours Wednesday – Sunday.
Powerhouse Ultimo is temporarily closed for heritage revitalisation works.
Powerhouse Parramatta is under construction.

Powerhouse Museum

Powerhouse Parramatta

What is happening at Powerhouse Ultimo?

A $300 million heritage revitalisation program is underway.
The museum closed on 4 February 2024 and will reopen once works are complete.
The revitalisation includes reorienting the museum entrance, expanding and renewing exhibition spaces, and undertaking essential heritage conservation works.

Powerhouse Ultimo

Powerhouse Castle Hill

Sydney Observatory

Collection

Volunteer

Governance

Access comprehensive information about Powerhouse such as our privacy practices, legal requirements, and government policies.

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Contact

For forms and general enquiries to the many departments within Powerhouse.

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FAQ

What is happening with Powerhouse museum?

Powerhouse Museum

What is Powerhouse Museum?

Where is Powerhouse Museum located?

Can I volunteer at Powerhouse Museum?

Powerhouse Parramatta

What is Powerhouse Parramatta

Do I need a ticket?

Can I bring a pram?

Are there cloaking facilities?

Can I take photos?

Can I bring my own food and drink?

Where are the toilets, amenities and carers’ facilities?

Where can I find the Terms and Conditions for ticketing and programs?

Can I enter a ticketed exhibition more than once?

How long can I stay in a ticketed exhibition?

Does the Museum accept Companion Card?

What is a Concession?

Will Powerhouse Parramatta flood?

What is happening at Powerhouse Ultimo?

Powerhouse Ultimo

When did Powerhouse Ultimo close?

Where is Powerhouse Ultimo?

Powerhouse Castle Hill

Where is Powerhouse Castle Hill?

What are the opening hours of Powerhouse Castle Hill?

What programs and events are at Powerhouse Castle Hill?

How much does it cost to visit Powerhouse Castle Hill?

Is Powerhouse Castle Hill accessible for wheelchair users and visitors with disabilities?

Is there parking available at Powerhouse Castle Hill?

Is there a cafe at Powerhouse Castle Hill?

What is at Powerhouse Castle Hill?

Sydney Observatory

Where is Sydney Observatory?

What are the opening hours of Sydney Observatory?

What programs and events are at Sydney Observatory?

How much does it cost to visit Sydney Observatory?

Is Sydney Observatory accessible for wheelchair users and visitors with disabilities?

Is parking available at Sydney Observatory?

Can I book a private event at Sydney Observatory?

Are there dining options at Sydney Observatory?

Collection

How many objects are in the collection?

Can I view an object from the Powerhouse Collection?

Can I borrow an object from the Powerhouse Collection?

How can I get permission to use an image from Powerhouse?

Can I access a photograph/hi-res image of an object?

How can I access information about objects in the Powerhouse Collection?

How can I provide information about an object in the collection?

Can Powerhouse provide valuations for privately owned objects?

Can I get information about an object I own?

How can I donate an object to Powerhouse Museum?

Can I sell an object to Powerhouse Museum?

Can I buy an object from the Powerhouse Collection?

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Volunteer

What qualifications and experience do I need to volunteer?

Is training provided for Volunteers?

Does Powerhouse provide travel assistance for Volunteers?

Am I covered by insurance while volunteering at Powerhouse?

What benefits and recognition do Volunteers receive?

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Governance

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